Terms and Conditions

Terms and Conditions / Return and Refund Policy

Welcome to Your Wellness Sanctuary! These Terms and Conditions (“Terms”) govern your access to and use of our website and services, including the purchase of herbal products and consultation services provided by Your Wellness Sanctuary (“we”, “us”, or “our”).

By using our website or purchasing any products or services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Website

You agree to use this website for lawful purposes only. You may not use this website in any manner that could harm, disable, overburden, or impair the website or interfere with any other party’s use and enjoyment of the website.

2. Products and Services

We provide a variety of natural and herbal wellness products, along with personalized health consultation services. While our products and services are based on holistic health practices, they are not intended to diagnose, treat, cure, or prevent any disease.

Please consult with your healthcare provider before beginning any new health regimen or using any herbal products, especially if you are pregnant, nursing, taking medications, or have a medical condition.

3. No Return Policy

Due to the nature of our products and for safety and hygiene reasons, we do not accept returns on any herbal or wellness products once they have been shipped.

4. Refunds

While we do not offer returns, refunds may be granted on a case-by-case basis if there is a verified issue with your order. This may include:

• Damaged or defective products upon arrival
• Incorrect product received

To request a refund, you must contact us within 7 days of receiving your order and provide supporting evidence such as photographs or other documentation.

We reserve the right to approve or deny refund requests at our sole discretion based on the information provided.

5. Consultation Services

Our consultation services are designed to offer general wellness guidance. They are not a substitute for professional medical advice, diagnosis, or treatment. You should always seek the advice of your physician or qualified health provider with any questions regarding a medical condition.

6. Limitation of Liability

We are not liable for any damages or health issues resulting from the use or misuse of our products or services. Your use of our website and any products or services is at your own risk.

7. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website and services after changes are made constitutes your acceptance of the revised Terms.

9. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: bykristindeann@gmail.com